As a content creator, growing and engaging your audience is one of the toughest challenges. While it is easy to get started with a WordPress site using a good hosting provider, perfecting it is quite complex even for experienced content creators and bloggers. One of the biggest decisions is choosing the right plugins for your WordPress setup. It can be very confusing to choose the best plugins for Chat to optimize your WordPress blog or website. Engaging and providing support to your customers is critical for business success. The reality of the Internet is that visitors do not become customers, and in such an environment being accessible easily is critical to driving conversion. A live chat feature allows your visitors to reach out to you instantly to get answers before buying your product or service, or even after. Live chat helps you provide a great customer experience, which you can be known for.To help choose the best, we have done the legwork to list the best WordPress plugins for Chat in 2021. We have manually curated this list by going through the average rating, number of installs, number of ratings, list of features and number of other parameters to shortlist the best plugins available for Chat. Hope you find this list useful in growing and engaging your audience.
3CX Live Chat plugin is the most effective, reliable, and free-to-use WordPress plugin. It has over 1 Million installations and is one of the popular chat plugins on WordPress. It is easy and convenient for users and helps you build rapport with potential customers via live chat. You can reduce your customer support line costs by using live chat to resolve queries and issues. Learn to understand the difficulties of your customers and build their loyalty. Eventually, increase sales by converting site visitors to customers.
Tidio live chat and chatbot plugin is the best and easy-to-use online communication plugin. With the plugin, you can engage with your site visitors, provide insights about your business, and make them your leads. It is a lightweight plugin and has customizable widgets as per your desire and branding. The plugin has free mobile applications for both iOS and Android assisting you in communicating with your visitors anytime and anywhere.
The Social Chat plugin allows your site visitors to start conversations with you directly on WhatsApp. The plugin has a button that permits you to set an automated message in the conversation when a customer visits your site. It is a popular way to connect with your visitors as these days, everyone uses WhatsApp in more than 100 countries and supporting 50 languages. Generating site traffic and converting visitors to customers is the sole purpose of every business, and the Social chat button helps you reach your goal.
The Chaty plugin has various buttons for connecting with your visitors, such as Contact, Messages, Email, SMS, Telegram & Call Button. The plugin allows you to choose widgets as per your brand style and liking. The plugin allows your visitors to chat with you via their favorite channels. It helps you get more leads and engagement and calls to achieve your targets and reach the end goal. By using the plugin, website visitors can chat with you even after they exit your site.
Join.chat plugin is the best for WhatsApp and over 400,000+ installations worldwide. With the plugin, you can insert contact buttons, edit at the publication level by changing main settings on post, page, product. Create CTA messages so you can use custom CTAs on each page of your site. Customize conversation start messages as per your interest, and integrates with WooCommerce with custom messages and product pages to achieve sales targets.
Smartsupp is a chat plugin that facilitates customer communication automatically when they visit the website. The plugin has advanced features like screen recordings to watch visitors' behaviour on your site and respond to their messages even after they left your website from email messages directly from the dashboard.The plugin integrates with multiple channels to manage all your conversations in one place. It comes with user satisfaction data, response time statistics to see their behavior and their time spend on the site to improve your customer communication.
JivoChat is an all-in-one messenger plugin that is optimized for WordPress and used to talk to customers everywhere. It allows you to serve efficient customer support, ultimately increasing your conversions and sales targets. You can connect all your communication channels with the plugin and handle the dashboard effectively. Engage with visitors in real-time and convert them to paying customers. The plugin has powerful desktop and mobile apps that help you reach your customers on time via your favorite device.
Buttonizer is the most versatile and easy chat plugin for WordPress, with over 30 click action and chat buttons to customize the website. With the plugin, you can directly see the impact of your work. It is the easiest and quickest way to boost your interaction with the audience and start making conversions by adding a few or more customizable buttons amongst the 30 available. It allows you to add extensive buttons and to choose from 30 click buttons. A beginner can set up the plugin without having coding experience.
Click to chat allows your visitors to contact you through WhatsApp or WhatsApp business. The plugin is easy to use and directs visitors to Whatsapp or to WhatsApp Web, whichever the visitor chooses. It gives the choice of choosing your style as per your brand design like 8 pre-defined styles, add your own image/gif, shortcodes, etc. It is a user-friendly plugin as the installation only requires your Whatsapp number or business number on its setting page.
With the WP Chat plugin, you can add a WhatsApp floating button, widget, stationary button, web beacon to your website.With an easy setup process, the plugin runs seamlessly with all cache plugins. You can also add multiple customer services agents to a single chat. Since WhatsApp is a widely used application, the WP Chat plugin is a great way to connect and interact with the audience. It also assists in building trust and developing customer loyalty.
So which plugin is the best for you?
These are the best plugins we found during our research. We strongly suggest going through this list in detail to identify which plugin best matches your requirement. Most WordPress plugins offer a free or a trial version to start with, which can be great for trying them out to see if they work for you.
Popular plugins also have a very active support forum on the WordPress website so if you get stuck anywhere, don't forget to check out the forums for answers.
If you think there’s an excellent plugin that should be added to this list, do let us know and we will review it. Till then happy writing.
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